Information…
Please find below some important information…
Cancellation Policy
Get in touch early if you need to cancel for whatever reason!
• All course and class bookings operate on a no-refund policy.
• If you are unable to attend your class booking you will be offered an alternative online class to attend live and/or receive a recording from that class on the same week as your original class booking.
• You have the option to swap over to online classes if you decide this is the best way forward for you.
• If you are unable to attend due to poor health or unforeseen circumstances that are beyond control please contact Helen to discuss your options.
• If Helen has to cancel the class due to unforeseen circumstances that are beyond control, she will be in touch to arrange a refund or class credit.
COVID’19 guidelines
Whilst lockdown and COVID measures have eased there are a few things I would still like you to be aware of to ensure your experience is enjoyable, comfortable and valued.
• The venue will be well ventilated before, during and after each class.
• Venues will be presented as clean and provide access to additional cleaning products if required.
• If you borrow equipment from Helen this will be cleaned in advance of your use and returned in the same condition.
• Participants will be required to bring their own yoga equipment, (eg. yoga mat, block, cushion or blanket).
• You are welcome to bring your own drinks to class.
• You are welcome to wear a face mask if you feel more comfortable doing so.
• Be health responsible in order to ensure everyone who attends can continue to do so safely. If you feel unwell please contact Helen prior to the event.
Privacy policy
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information from which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy statement and with the requirements laid down by law in the Data Protection Act (DPA) 1998, The Privacy and Electronic Communications (EC Directive) Regulations (PECR) 2003 and the new General Data Protection Regulation (GDPR) 2018. Yoga. Helen Roscoe is the data controller and responsible for your personal data.
We may collect the following information:
Your name and job title.
Contact information including your email address, postal address and telephone number.
Demographic information such as postcode, preferences and interests.
Other information relevant to customer surveys and/or offers provided by us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.